You may be a business entering into an agreement to host your website.

You may be a Company that hosts websites as part of your business.

In both circumstances We can advise you on all aspects of your web hosting agreement including the following:

 

Your Business

Response times

You will want to ensure that the website is accessible at all times and that response times are fast.

You will want to include in your agreement service levels for speed and quality of response times.

Uptime requirements

You will want to include availability requirements during a specified period

You will want to include details of scheduled maintenance and the notice time required.

You will want to include back-up-facilities in your agreement

Performance

You may want your agreement to include the provision for performance statistics to be collected and collated. 

Liability for website content

You will want to include provisions for removing content that is defamatory quickly and effectively.

Hosting fees payable

You may want to link payments to performance and usage of the site.

Termination

You will want to ensure that any termination does not affect the performance and usage of the site.

Data

You will want to ensure that your agreement contains restrictions on the processing of personal data.

 

Website Hosts

Response times

You will want to ensure that service levels are reasonable and

You will want to avoid providing guaranteed response times over which you have limited control

Uptime requirements

You will not want to accept responsibility for any downtime caused by problems with the network services provided by a third party.

Liability for website content

You will want your agreement to include an indemnity to cover any liabilities that may arise.

You will want to limit any liability by assurances from your client that they will not include material on their website which is defamatory or which infringes the IRPs of others

Hosting fees payable

You may want to request payment up front for setting up the site

Timescales

You will want to ensure that any proposed deadlines are reasonable